Change Management Episodes

In this episode of the InfoGov Hot Seat Podcast, Jim Merrifield and Kim Tran discuss the critical role of people and change management in governance and compliance. They emphasize that governance is not merely a policy issue but fundamentally a challenge of human behavior and organizational culture. Through real-world examples, they illustrate the consequences of misalignment between governance and change management, and provide actionable advice for organizations to bridge this gap. The convers...

In this episode of the InfoGov Hot Seat Podcast, Jim Merrifield and Kim Tran discuss the critical shift from mandate-driven compliance policies to a mindset-driven approach. They explore the challenges organizations face in implementing these changes, share real-life examples of successful policy rollouts, and provide actionable steps for organizations to foster a culture of compliance that resonates with employees. The conversation emphasizes the importance of communication, training, and engag...

In this episode of the InfoGov Hot Seat Podcast, host Jim Merrifield and guest Kim Tran discuss the real compliance challenge, emphasizing that the key issues lie in people and culture rather than just policies and checklists. They explore why compliance efforts often fail, the disconnect between policies and organizational culture, and share real-world examples of compliance misalignment. The conversation concludes with actionable recommendations for fostering a culture that prioritizes complia...

In this episode of the InfoGov Hot Seat, host Jim Merrifield interviews Marla Crawford, General Counsel at Cimplifi. They discuss Marla's background, her experiences at ILTACon, and the importance of collaboration in the legal technology space, especially with the rise of AI. Marla shares insights from Corporate Legal Day, emphasizing career development and the ethical considerations surrounding AI. They also preview an upcoming webinar on information governance, focusing on practical steps for ...

Julia Montgomery, a Legal Tech veteran, shares her experiences at ILTACon and highlights the prevalence of AI discussions. She emphasizes the need for change management in implementing AI tools and advises thorough vetting of vendors. Montgomery also notes the increasing importance of change management in the legal tech industry and the need to focus on the people side of technology implementation.